Microsoft Customer Service
Assist your customer support function and delight your clients. Deliver seamless, end-to-end customer service experiences in just one solution
We make more out of the Business Central Standard.
NC365 e-commerce simplifies and automates the processing of incoming store orders, connects fulfillment service providers, ships via all relevant shipping service providers and merges everything into the integrated financial accounting. Warehouse, logistics and batch management are under control and can be evaluated at any time.
NC365 E-Commerce helps you keep track of your shipping processes. The current order status can be viewed at any time. Whether the goods are in stock in the warehouse can be checked at any time. Questions like: Has the payment already been made? Has the deadline delivery already been released? NC365 E-Commerce answers all these questions in just one solution – merchandise management in e-commerce can be this smart!
Even when multiple warehouses need to be managed, NC365 E-Commerce keeps you in control! Whether it’s fulfillment, or your own warehouse: with NC365 E-Commerce based on Microsoft Dynamics 365 Buisness Central, you always have an overview of your logistics. You know what is happening in your warehouses!
NC365 E-Commerce automatically transfers incoming store orders. Whether it’s Shopify, WooCommerce, Magento, or Shopware, orders come into Dynamics 365 Business Central in an automated fashion. The subsequent payment reconciliation with the bank, or the payment provider happens automatically. You can see the status in the system and initiate the shipping process.
Once everything is prepared and shipping is imminent, NC365 E-Commerce can trigger a delivery through all relevant shipping providers.
Tracking link and tracking label are displayed in the ERP and can be viewed in the order.
For a quick and smart start, we have put together ready-made service packages. Perfectly matched for your industry!
If you would like to introduce NC365 e-commerce, then we have a START introduction package for you:
To provide you with an easy path to the cloud, we have put together customized introductory packages for you and your future cloud ERP:
To provide you with an easy path to the cloud, we have put together customized introductory packages for you and your future cloud ERP:
Give us your data source – we’ll connect it to the Microsoft Power BI service and create the first dashboard for you in the cloud.
Cost-effective entry for your industry, individually expandable at any time.
Assist your customer support function and delight your clients. Deliver seamless, end-to-end customer service experiences in just one solution
Create personalized contact histories: Deliver content for personalized customer contact histories across the right channels at the right moment
more than just Word, Excel and PowerPoint. With Microsoft 365, you get technologies that make your business more productive, mobile, secure and agile.
Analyze your data with Power Bi: we connect your data sources and help you create reports and dashboards
Insights-driven sales acceleration. Align with your customers – connect sales teams to the channels customers prefer
From the appropriate licensing model to the right interaction of the individual technologies – we support you in ensuring that your processes are reflected in the Microsoft Technologies that are right for you.
We know what matters – that’s why we have learned from numerous projects and put together suitable service packages for you to ensure a fast start with Microsoft Technologies.
We focus on your processes — the training courses for the ready-made Microsoft Technologies are compiled on the basis of your processes, coordinated with you and carried out.
Local infrastructures such as mail or file servers, ERP and CRM systems are analyzed, the migration is designed and smartly transferred to the cloud world of Microsoft Technologies.
We implement Microsoft Technologies together with you and accompany you as a reliable partner into the cloud. Afterwards, we accompany you as a reliable partner for support requests or new ideas.
Do you have new ideas, or should a process be adapted in the standard Microsoft technology? Do other systems such as online stores, service providers or trading partners need to be connected to Microsoft Technologies. With our strong team of Microsoft certified technical consultants, we can make customizations for you within Microsoft Technologies that seamlessly integrate with standard solutions.
If you would like a non-binding consultation first - simply call us on +49 211/540 808 10
or book a non-binding consultation appointment (30 min.) directly here: