Cloud LSolutions instead of system house services
Complex infrastructures and classic support are usually no longer necessary. Good service from an IT partner can be structured differently today. The focus is on software and consulting.
Laying cables, setting up servers, setting up computers at the workplace – these are the kinds of services that people generally associate with the term system house. Is NAS conception based in Düsseldorf a system house?
Andreas Eickel: No, we are not a classic system house. We do not lay cables or take care of the hardware. Our IT solutions all come from the cloud. To do this, customers no longer need the complicated infrastructures that were common in the past. Access is via the Internet.
So I save the server rack that I used to get from the system house.I used to get from the system vendor…
Andreas Eickel: At NAS conception, to give ourselves as an example, there is no server room anymore. We do sit together as a team at our location in Düsseldorf, but basically it doesn’t matter at all where we work from. We have access to the services we need everywhere. Of course, the data is protected from unauthorized access.
A good keyword: When theWhen the term cloud is mentioned, questions often arise about security, data protection and availability.What is the situation like in concrete terms?
Andreas Eickel: We rely completely on Microsoft and use the European cloud. This means you are on the safe side when it comes to data protection, keyword DSGVO. The data centers are all located in Europe. We took a look at one such data center. It consists of various shipping containers in which the servers are located. If a server is not functioning properly or needs maintenance, the entire container is immediately replaced with a new one. Among other things, a large number of upstream firewalls ensure maximum security. Companies themselves cannot achieve comparable protection. On the last point, Microsoft guarantees 99.9 percent availability of all data centers. We have never experienced a failure here in Düsseldorf.
But what happens if the customer’s Internet goes down and all the data is in the cloud?s Internet fails and all data is in the cloud?
Andreas Eickel: If I can’t fall back on a second line, I am indeed offline in such a case – but I can get out of the way immediately. A stable cell phone connection may also be sufficient to bridge the gap. And if all else fails, I simply go home or to the nearest café with Wi-Fi and continue working from there. All data “travels” with me, even my landline number. And now let’s compare this scenario with the alternative: If I have a fixed server that suddenly gives up the ghost, I have nowhere to work, at most with paper and pencil. The wonderful thing about the cloud, isn’t it, is that everything I need to work is available to me, regardless of the devices. This is precisely what enables a form of “modern working” that is increasingly becoming the standard.
